Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by items.


PROCESSING TIME

As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.

Estimated Delivery Time

As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.

(Shipping carriers are experiencing delays due to the COVID-19 pandemic)

If your order hasn’t arrived in the estimated delivery times, please contact our support team at giftfulgrove@gmail.com

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

If your tracking number states your order was delivered, but you claim you did not receive it, we have to rely on the tracking number. We would require you to provide a claim id from the local post office and validate it, as soon as the review is complete, we will be sending a replacement.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

 

Have more questions? Reach out to our Customer Support Team at 912-351-1934 from Mon-Fri 9am-5pm ET or email giftfulgrove@gmail.com